Policy For Workshop or Course
By registering for course(s) and paid for the course, you agree to be bound by the terms and conditions, you understand that:

1.All materials of the workshop and course are subject to copyright and you are not allowed to use it without written permission.
2. Conversion is only allowed if the package was found to be not suitable and is subject to New Mind Sdn. Bhd. management approval.
3. The validity of package, workshop, certificate course is one year only, starting from the date of purchasing. The diploma level course validity will be 2 years. You have to complete your diploma course within 2 years period. 
4. When payments or packages fee remains outstanding, no session/classes can be proceeded or booked until you have made the full settlement. New Mind Brain Health Centre (New Mind Sdn. Bhd) reserves the right to suspend all courses or workshops until the payment is made.
5. New Mind Sdn. Bhd. operates a non-refund policy and non-transferable on all workshop or course whether paid in full or part.
6. All the workshop or course is suitable for individual who is above 18 years old and above.
7. New Mind Brain Health Centre (New Mind Sdn. Bhd.) reserve the right to cancel, postpone and reschedule classes, courses or workshop.
8. You are enter into to an agreement to pay for full course professional fee when you registered for the course.
9. You can cannot complete the workshop or course after the expiry date, you are still remain liable for the course fee.
10. Installment plan (if needed) is subject to approval and you will be notified if certain administrative fee will be charged.
11. Change of course or workshops is subject to approval and administrative fee RM200 will be imposed.
12. New Mind Brain Health Centre (New Mind Sdn. Bhd.) reserve the right to reject, suspend or terminate the student from the course if the student is not suitable (Due to ethical or medical reasons) or qualified for the course. In such an event, course fee will be refunded within a month after less the RM200 administrative fee.

Enrollment information:
1. Conditional Offer - Your offer will be conditional if you don't fulfill the minimum requirement of enrollment. We need verification of your qualifications or if you have to meet other non-academic entry requirements. Your offer will state the requirements you must pass or any non-academic requirements. 
2. Unconditional Offer - Your offer will be unconditional if you have already met all the academic and non-academic requirements for entry. You will not be required to meet further conditions, however you will still need to accept your offer and follow our steps on what to do next, and preparation for your studies.
3. Before becoming eligible to enroll, you’ll need to disclose your criminal conviction record if you have. When declaring a conviction, you will only need to let us know about relevant offences. If your offer is approved by the panel, we will send you an email to let you know. If your offer is not approved, the Head of Admissions will write to inform you of the decision. 
 
Service Termination
All therapists from New Mind Sdn. Bhd. reserve the right to decline or terminate the service in the regarding conditions: the continuation of the therapy is not beneficial for the client’s condition or the client’s best interest cannot be adequately met; the client is showing exploiting and violating behaviors in seeking resolution for his/her condition.  

*You understand and agree that the above procedures of the Service may be adjusted due to changes in applicable scenarios and continuation of certain functions. Therefore, the actual procedures provided by the Company shall prevail.